FAQs

What is your MOQ?

We supply a low MOQ from 100pcs per item. 


Can I place a small trial order?

Yes. Trial orders are welcome for selected products.


Can you print our logos?

Absolutely. We offer logo printing using various techniques, including screen printing, digital printing, and heat transfer printing.


Do you provide OEM services?

Yes. We specialize in OEM manufacturing based on customers' designs, specifications, and branding requirements.


Do you offer original artwork?

Yes. BIGBRELLA develops original artwork collections inspired by art, nature, and seasonal trends.


How long is production time?

Normally 30–45 days after sample approval, depending on the order quantity.


How long does sampling take?

Samples are usually completed within 10~15 working days.


What types of umbrellas do you manufacture?

We manufacture folding umbrellas, golf umbrellas, stick umbrellas, reverse umbrellas, kids umbrellas, automatic umbrellas, windproof umbrellas, and promotional umbrellas.


Do you also produce accessories?

Yes. Besides umbrellas, we manufacture handbag, tote bags, cosmetic bags, foldable shopping bags, eyeglass cases, scarves, and other promotional accessories.


Can I order matching accessories with umbrellas?

Yes. We can develop coordinated product collections with matching umbrella prints and accessories.


What fabrics do you use?

We offer pongee, polyester, RPET fabric, and other materials according to customer requirements.


What frame materials are available?

Steel, aluminum, fiberglass, and carbon fiber are available depending on product requirements.


Which printing methods do you offer?

Screen printing, Digital printing, Heat transfer printing and Full-panel printing.


Will the colors fade?

We use high-quality printing technology to ensure excellent color fastness.


Can you arrange shipping?

Yes. We can assist with sea freight, air freight, railway, and express delivery.


Which ports do you usually ship from?

Mainly Xiamen Port and other major Chinese ports.


Do you inspect every umbrella?

Yes. Quality inspections are carried out throughout the production process before shipment.


How do you ensure product quality?

Each production batch undergoes strict quality inspections covering materials, printing, assembly, and packaging.


Can you arrange shipping?

Yes. We can assist with sea freight, air freight, railway, and express delivery.


Which ports do you usually ship from?

Mainly Xiamen Port and other major Chinese ports.


Are you a manufacturer or a trading company?

BIGBRELLA is a professional umbrella manufacturer, our in-house factory located in Quanzhou, China. Established in 1989, we have over 30 years of experience in OEM and ODM production for global customers.


What makes BIGBRELLA different from other umbrella suppliers?

We combine over 30 years of manufacturing experience, original artwork development, in-house production, one-stop supply service and export expertise to provide reliable OEM solutions.


Which countries do you export to?

Our products are exported to Europe, America, Japan, Russia and many other international markets.